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Articles with the keyword "domaine" (9)
Registering a new domain nameDomain names · 1. On https://cloud.mediasysco.net/public/, type the name you want in the domain search box. 2. Choose the extension (.…
Renewing a domain nameDomain names · A renewal invoice is issued automatically before expiry, with email reminders. To renew manually: 1. Open My domains th…
What happens when a domain expires?Domain names · 1. Day 0: the domain expires; the website and email stop working. 2. Grace period (about 30 days depending on the exten…
Transferring a domain to MEDIA SYSTEMDomain names · 1. Chez votre registrar actuel, déverrouillez le domaine et demandez le code de transfert (EPP). 2. Sur notre site, rec…
Getting the transfer code (EPP) to move a domain elsewhereDomain names · 1. Open My domains then the domain. 2. Turn off the transfer lock (Registrar Lock). 3. Click Get EPP code: it is displa…
Protecting my personal information (Whois)Domain names · A domain owner's contact details can be public in the Whois directory. The Whois protection option replaces your detail…
Changing the owner of a domain nameDomain names · The registrant is the legal owner of the domain. Open a ticket giving the domain and the full details of the new owner …
Why is my domain not active yet?Domain names · After a registration or a DNS change, you need to wait for propagation: DNS servers around the world update their cache…
Redirecting a domain to another websiteDomain names · With cPanel hosting: Domains › Redirects, choose the domain, the type (301 permanent) and the destination address. With…
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Getting started
Your client area, your account and your access 8 article(s) →
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Domain names
Registration, DNS and transfers 12 article(s) →
✉️
E-mail
Setting up your professional email 14 article(s) →
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Hosting
Control panel, publishing, SSL 9 article(s) →
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Billing and payment
Invoices, Mobile Money, renewals 9 article(s) →
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DNS zone
A, CNAME, MX, TXT, SPF, DKIM records and propagation 5 article(s) →
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cPanel
Using your control panel: files, domains, security, tools 7 article(s) →
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SSL certificates
Securing your website with HTTPS and fixing security warnings 4 article(s) →
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WordPress
Installing, securing, speeding up and troubleshooting your WordPress website 5 article(s) →
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Databases
Creating, managing, importing and exporting your MySQL databases 3 article(s) →
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Errors (explained)
Understanding and fixing the most common error messages 9 article(s) →
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VPS and dedicated servers
SSH access, security and administration of your server 4 article(s) →
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Security
Protecting your accounts, website and data 3 article(s) →
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Utilities
Practical tools: FTP, SSH, DNS, diagnostics and configuration 5 article(s) →
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Downloading my invoices and receipts (PDF)1. My invoices › open the invoice. 2. Click Download PDF or Print. Each invoice is also attached to…Running a traceroute or ping for supportIf your website is slow or unreachable only from your location, these results help us diagnose: - W…Email configuration settings (IMAP, POP, SMTP)Replace example.cm with your domain: - Username: the full email address - Incoming IMAP server: mai…403 Forbidden error (access denied)Common causes: - Incorrect permissions: folders 755, files 644. - No index.html / index.php file in…Paying an invoice by Mobile Money1. Ouvrez Mes factures puis la facture à régler. 2. Choisissez Mobile Money (MTN MoMo ou Orange Mon…
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Running a traceroute or ping for supportIf your website is slow or unreachable only from your location, these results help us diagnose: - W…Clearing the browser and DNS cache- Browser: Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (macOS), tick "Cached images and…Finding my public IP addressYour public IP address is needed to allow access (remote MySQL, firewall unblocking). To find it, s…Creating an additional FTP accountTo give a webmaster limited access: 1. cPanel › Files › FTP Accounts. 2. Enter the username, the pa…Setting up FileZilla (FTP)1. Download FileZilla Client from the official website. 2. File › Site Manager › New site. 3. Host:…