How can we help you?
97 step-by-step guides: domains, DNS, hosting, cPanel, email, SSL, WordPress, billing…
Articles with the keyword "wordpress" (7)
Installing WordPress in one clickWordPress · 1. cPanel › Softaculous (or WordPress Manager) › WordPress › Install. 2. Choose the domain with https://, leave the fol…
Resetting the WordPress administrator passwordWordPress · - Login page › Lost your password? (an email is sent to the administrator's address). - Otherwise, cPanel › Softaculous…
Securing your WordPress websiteWordPress · - Update WordPress, the theme and plugins every week. - Delete unused plugins and themes. - Use strong passwords and tw…
Speeding up a slow WordPress websiteWordPress · 1. Turn on a cache plugin (LiteSpeed Cache if the server uses LiteSpeed). 2. Compress images and use the WebP format. 3…
Installing an application in one click (Softaculous)cPanel · cPanel › Softaculous Apps Installer offers hundreds of applications: WordPress, Joomla, PrestaShop, Moodle… 1. Choose t…
"Error establishing a database connection"Errors (explained) · The website cannot connect to its database. 1. Check the configuration file (wp-config.php for WordPress): database nam…
White screen or "critical error" on WordPressWordPress · Most often, an incompatible plugin or theme is to blame. 1. Rename the wp-content/plugins folder to plugins_off (file m…
🚀
Getting started
Your client area, your account and your access 8 article(s) →
🌐
Domain names
Registration, DNS and transfers 12 article(s) →
✉️
E-mail
Setting up your professional email 14 article(s) →
🖥️
Hosting
Control panel, publishing, SSL 9 article(s) →
💳
Billing and payment
Invoices, Mobile Money, renewals 9 article(s) →
🧭
DNS zone
A, CNAME, MX, TXT, SPF, DKIM records and propagation 5 article(s) →
🎛️
cPanel
Using your control panel: files, domains, security, tools 7 article(s) →
🔒
SSL certificates
Securing your website with HTTPS and fixing security warnings 4 article(s) →
📝
WordPress
Installing, securing, speeding up and troubleshooting your WordPress website 5 article(s) →
🗄️
Databases
Creating, managing, importing and exporting your MySQL databases 3 article(s) →
⚠️
Errors (explained)
Understanding and fixing the most common error messages 9 article(s) →
🖧
VPS and dedicated servers
SSH access, security and administration of your server 4 article(s) →
🛡️
Security
Protecting your accounts, website and data 3 article(s) →
🧰
Utilities
Practical tools: FTP, SSH, DNS, diagnostics and configuration 5 article(s) →
🔥 Most viewed
Downloading my invoices and receipts (PDF)1. My invoices › open the invoice. 2. Click Download PDF or Print. Each invoice is also attached to…Running a traceroute or ping for supportIf your website is slow or unreachable only from your location, these results help us diagnose: - W…Email configuration settings (IMAP, POP, SMTP)Replace example.cm with your domain: - Username: the full email address - Incoming IMAP server: mai…Paying an invoice by Mobile Money1. Ouvrez Mes factures puis la facture à régler. 2. Choisissez Mobile Money (MTN MoMo ou Orange Mon…403 Forbidden error (access denied)Common causes: - Incorrect permissions: folders 755, files 644. - No index.html / index.php file in…
🆕 Latest articles
Running a traceroute or ping for supportIf your website is slow or unreachable only from your location, these results help us diagnose: - W…Clearing the browser and DNS cache- Browser: Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (macOS), tick "Cached images and…Finding my public IP addressYour public IP address is needed to allow access (remote MySQL, firewall unblocking). To find it, s…Creating an additional FTP accountTo give a webmaster limited access: 1. cPanel › Files › FTP Accounts. 2. Enter the username, the pa…Setting up FileZilla (FTP)1. Download FileZilla Client from the official website. 2. File › Site Manager › New site. 3. Host:…
