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Help › VPS and dedicated servers

My server is not responding

Updated on 08/10/2026

  1. Check the Service status page: maintenance or an incident may be in progress.
  2. Test ping to the IP and the SSH connection.
  3. Try a restart from the client area.
  4. Open an urgent ticket giving the IP, the time and what you have already tried.
🏷 Keywords : vpsoutagepingunreachable
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