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My website has been hacked: what should I do?

Updated on 08/10/2026

  1. Immediately change all passwords (cPanel, FTP, database, website administrators).
  2. Restore a clean backup from before the hack (JetBackup).
  3. Update the CMS, the theme and all plugins; delete unused ones.
  4. Open a ticket: we can analyse the files and help you clean up.
🏷 Keywords : hackingmalwarevirushacksecurity
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