⚠️ Errors (explained)
Understanding and fixing the most common error messages
403 Forbidden error (access denied)Common causes: - Incorrect permissions: folders 755, files 644. - No index.html / index.php file in the folder. - A rule in the .htaccess file or the…404 Not Found error (page not found)- Check the spelling of the address (file names are case-sensitive on our servers: Photo.jpg ≠ photo.jpg). - Check that the file is in public_html (o…500 Internal Server Error1. Check cPanel › Metrics › Errors to read the exact cause. 2. Temporarily rename .htaccess to test for an invalid rule. 3. Check the PHP version and…503 / 508 error: resource limit reachedYour hosting has reached a limit (entry processes, CPU or memory), often because of a traffic spike, bots or a heavy script. - Turn on caching, block…"Error establishing a database connection"The website cannot connect to its database. 1. Check the configuration file (wp-config.php for WordPress): database name, user, password and host (lo…"Your connection is not private" (certificate error)- The certificate has not been issued yet: wait for DNS propagation to finish, then run AutoSSL. - The certificate has expired or does not cover the …"Too many redirects" (ERR_TOO_MANY_REDIRECTS)The website redirects in a loop, often because of duplicate HTTPS or www rules. 1. Clear the website's cookies in your browser. 2. Check the redirect…"DNS_PROBE_FINISHED_NXDOMAIN" or site not foundThe browser cannot find the domain's address. - Has the domain expired? Check in My domains. - Are the name servers correct? - Propagation in progres…Email sending errors (550, 554, authentication)- 535 Authentication failed: wrong username (full address) or password, or SMTP authentication not ticked. - 550 No such user: the recipient's addres…